Cancer Council Australia

Annual Review 2015-2016

Cancer Council 13 11 20

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Cancer Councils provide information and support to all people affected by cancer, their families and friends.

Cancer Council 13 11 20 is a free*, confidential telephone information and support service available in all states and territories. Specially trained staff provide information, emotional and practical support, and can refer callers to programs and services provided by Cancer Councils or other organisations. Some states have multilingual services.

In 2015 around 58,000 people called Cancer Council 13 11 20. Callers included people having cancer treatment or living after cancer; their families, carers and friends; and teachers, students and healthcare professionals.

Cancer Councils provided information about a wide range of cancer-related topics including risk factors and prevention, early detection and symptoms, diagnosis, recurrence and progression of disease, cancer treatment and management, as well as psychological, social and practical support.

*Local call cost anywhere in Australia. Calls from mobiles charged at mobile rates.

This page was last updated on: Friday, October 21, 2016